Question 1

Do you install the timber frame kits?

Accepted Answer

We supply the kits; your builder or contractor raises them. We provide detailed raising plans and can recommend experienced timber framers in your area.

Question 2

What is the lead time for timber frame kits?

Accepted Answer

Lead time is typically 6-10 weeks from order, depending on kit complexity and current production schedule.

Question 3

Do you offer a guarantee on your timber frame kits?

Accepted Answer

Yes. We offer a precision-fit guarantee on every kit. Every joint is CNC-cut to exact specifications for a perfect fit.

Question 4

Do you ship timber frame kits nationwide?

Accepted Answer

Yes. We ship from Franklin, TN to all 50 states. Delivery is coordinated based on your location and project timeline.

Question 5

What timber species do you offer?

Accepted Answer

We offer multiple species including white pine, Douglas fir, white oak, and others. Species options vary by kit—check each product for availability.